Contact information

Contact Us

We’re always here to help.
If you have any questions about your EBLOMA AI Interactive Bear, your order, or any of our policies, please feel free to reach out to our customer care team via email.

Once we receive your message, one of our representatives will respond within one business day.
We truly appreciate your patience and understanding.

📧 Email: care@ebloma.com
🕘 Office Hours: Monday to Friday, 9:00 a.m. – 5:00 p.m. (GMT+8)
(Closed on weekends and public holidays)

If you don’t see our reply in your inbox after one business day, please check your spam or promotions folder — sometimes our messages may land there by mistake.