Terms of service

TERMS OF SERVICE — EBLOMA

OVERVIEW

This website is operated by EBLOMA. Throughout the site, the terms “we”, “us”, and “our” refer to EBLOMA. EBLOMA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any of our Services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform allowing us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, nor may you, in the use of our Services, violate any laws in your jurisdiction (including, but not limited to, copyright or privacy laws).
You must not transmit any malicious code or viruses.

A breach or violation of any of these Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) technical changes to connect with compatible devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make every effort to ensure product and service information is current and accurate. However, we are not responsible if information available on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general reference and should not be used as the sole basis for decision-making.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product or service (including the EBLOMA AI Interactive Bear or its software features) at any time, without notice.

We are not liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through our website. These may have limited quantities and are subject to our Refund & Return Policy.
[Link: Refund & Return Policy – AI Interactive Bear]

We strive to display product colors and images as accurately as possible, but actual colors and textures may vary slightly due to screen differences.

We reserve the right to limit sales of our products or services to any person, region, or jurisdiction, and to limit quantities.

All descriptions and prices are subject to change at any time without notice, at our sole discretion.

We do not warrant that the quality or functionality of any products or services will meet your expectations, or that any errors will be corrected immediately.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our discretion, limit or cancel quantities purchased per person or household.

In the event we make a change or cancellation, we may attempt to contact you via the email or phone number provided.

You agree to provide accurate and complete account and purchase information. Please promptly update your contact and payment information so we can complete your transactions and communicate with you.

For more details, see our Refund & Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools (such as AI connectivity services, firmware updates, or companion apps) over which we have no control.

You agree that such tools are provided “as is” and “as available” without any warranty or endorsement. We are not liable for issues arising from the use of these tools.

Future tools, firmware upgrades, or features released through the website or companion app will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services available via our Service may include materials from third parties (e.g., AI voice software providers, Bluetooth integrations, or delivery partners).

We are not responsible for examining or evaluating their content or accuracy and assume no liability for third-party materials or websites.

Please review the third party’s own terms and privacy policies before engaging in any transaction with them.

SECTION 9 – USER FEEDBACK AND SUBMISSIONS

If you send us creative ideas, suggestions, product feedback, or other materials (collectively, “Feedback”), you agree that we may use them without restriction or obligation to you.

We are not required to maintain Feedback in confidence, pay compensation, or respond to it.

You agree your Feedback will not violate any third-party rights or contain unlawful or harmful content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store or app is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site or within our Service may contain typographical errors or omissions related to product descriptions, pricing, or availability.

We reserve the right to correct such errors and to update information or cancel orders if any detail is inaccurate, at any time, without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using our site or products:
(a) for unlawful purposes;
(b) to infringe on intellectual property;
(c) to transmit malicious code;
(d) to reverse engineer, tamper with, or resell the EBLOMA AI Interactive Bear’s hardware or software;
(e) to misuse connectivity functions, including data collection or AI training without consent; or
(f) to harass, abuse, or harm others.

Violation may result in immediate termination of access or service.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, secure, or error-free.

All products, including the EBLOMA AI Interactive Bear, are provided “as is” and “as available,” without any express or implied warranties except as required by law.

In no event shall EBLOMA or its affiliates, partners, or suppliers be liable for any indirect, incidental, or consequential damages arising from the use of our products or Services.

Because some jurisdictions do not allow the exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless EBLOMA and its affiliates, partners, and employees from any claim arising from your violation of these Terms or your misuse of our products or website.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remainder shall continue in full force and effect.

SECTION 16 – TERMINATION

These Terms remain effective until terminated by either you or us. You may terminate them at any time by ceasing use of our site and notifying us.

If you breach any term, we may terminate your access immediately and you remain liable for any outstanding obligations.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with any related policies posted on this site (including the Refund & Return Policy and Privacy Policy), constitute the entire agreement between you and EBLOMA.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update or replace any part of these Terms by posting changes to our website. Continued use of the site or products after any changes constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
📧 care@ebloma.com